How it ships

Frozen when we pack it. Frozen at your door.

1Packed frozen in a Frozen Logistics facilityOur own team, our own cold storage.
2Recycled box, insulated, dry iceA green-cell liner or a foam cooler, chosen for the weather and the distance.
3Ships Monday to WednesdaySo it never sits over a weekend. Your arrival date shows at checkout.
41–3 days to your doorTracked all the way. We tell you when it’s on the truck and when it lands.
5Straight into your freezerA few hours on the porch is fine. Leftover dry ice: don’t touch it, let it evaporate outside.
6Arrives frozen or we make it rightThe Cold Promise, included with every box. Tell us within 48 hours, with a photo.

$129 minimum order*Shipping’s always freeCold Promise on every boxQuestions → FAQ

* Lower 48 states only. Items marked “Shipping added at checkout” carry their own shipping cost.

Do you need more help?

Write to us and it lands with our support team as a case. During business hours (Mon–Fri 8 am–6 pm Central) we answer within two hours; outside them, the next business day.