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Shipping & TrackingShip days, arrival, dry ice, tracking16 articlesReturns & the Cold PromiseThawed, damaged, wrong — we make it right4 articlesBuyingPrices, tags, stock, subscriptions6 articlesAccountSign in, password, notifications3 articlesFees & BillingWhat you pay — and don’t1 articlesSellers & the storeWho sells here and how5 articles
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How is my food packed and shipped?At DeliveredCold, each package is meticulously curated, packed, and shipped with precision to cater to the specific requirements of each item. This…Shipping & Tracking · updated Oct 1, 2026How do I track my package?Under Your account › Orders & tracking, or the link in your shipping text. You get a text when it’s on the truck and when it…Shipping & Tracking · updated Sep 30, 2026What do I do with the dry ice?Don’t touch it with bare hands. Leave any remaining piece in the open box somewhere ventilated (a garage or porch) and it evaporates in a few hours.…Shipping & Tracking · updated Sep 30, 2026What is your return policy?Frozen food can’t come back, so we don’t do returns — we make it right. If something is wrong with your box, tell us within 48 hours of delivery and…Returns & the Cold Promise · updated Sep 30, 2026Is there a shipping charge?No — shipping’s always free. Boxes have a $129 minimum order so we can send them frozen at no charge. We ship to the lower 48 states. Items marked…Fees & Billing · updated Sep 30, 2026How long will it take to receive my order?Boxes ship Monday to Wednesday and arrive in 1–3 days depending on where you are — one day inside Texas. We never ship to arrive on a weekend. Your…Shipping & Tracking · updated Sep 30, 2026
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